Volunteer

 

Summary.

Reports to

  • Activity Co-Ordinator.

Duties

  • Assist with the delivery of planned activities to our residents.

  • Assist with planned seasonal events for our resident’s, employees and local community.

Requirements

  • Good english.

  • Can commute to Ashfield within an hour.

  • Proficient computer/written skills.

  • Problem solving skills.

  • Communications skills.

 

Responsibilities & Duties.

Role specific

  • Understand the physiological, psychological, and sociological needs of our residents.

    • Assist with the delivery of planned sessions to groups and individuals that meet the needs above discreetly (e.g., assisting one of our residents with one of their sporting hobbies to encourage exercise).

  • Assist in the hosting of planned seasonal events for our residents, employees, and the local community.

    • E.g., Birthdays, seasonal celebrations and open days.

 

Working with others

  • Be polite and respectful in communication with staff, residents, or external visitors.

  • Develop effective working relationships with other employees within the service.

  • Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for people in the service.

  

Personal Responsibilities

  • Be responsible for promoting and safeguarding the welfare of those individuals one supports.

  • Knowledge of, and work within, the Fundamental Standards.

  • Understand the regulatory framework that governs the service, including the role of CQC and their requirements.

  • Understand and follow all policies and procedures relevant to the role.

  • Understand and follow and relevant risk assessments.

  • Be open to learning opportunities.

Core values

  • Demonstrate the values and behaviours we expect from our team members regarding their daily interactions for/with residents, visitors, colleagues and other professionals.

 

Specific Requirements for Qualification.

* = essential requirements

 

General 

  • * Good English.

    • Written & verbal.

  • * Can commute to Ashfield within an hour .

  • Approved elementary Food Hygiene certificate.

  • Flexible.

    • Must be able to work across a variety of shifts.

 

 Skills

  • Proficient computer/written skills.

    • To maintain all catering records and audits in accordance with our Home's policies to ensure standards compliance.

  • Problem solving skills.

    • Adapt and address situations quickly.

    • Recognise and report situations where there might be a need for protection.

  • Communication skills.

    • Build rapport with Residents by establishing personal connections and showing genuine interest in their lives.

    • Liaise appropriately with all visitors and callers to our Home.

 

 

Experience 

  • Previous experience in a similar environment.

    • E.g. working in a home care.

  • Previous experience in a similar role.

  • Previous experience of working with people who have additional support needs.

    • E.g. elderly people with dementia.